7-Eleven has paid $173m in underpayments to staff

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An inquiry revealed several stores had been deliberately falsifying records to reduce wages. 9News

Major convenience and fuel franchiser 7-Eleven has paid back over $173 million to employees after investigations revealed the company had been illegally underpaying their staff.

In 2016, an inquiry by the Fair Work Ombudsman found several 7-Eleven stores had been deliberately falsifying records to reduce wages., including for operating unlawful cash-back schemes, paying unlawful flat rates to workers and falsifying records. Following the fines, 7-Eleven Stores have back-paid $173,610,752 in wages, interest and superannuation accrued between September 2015 and February 2020 to 4,043 current and former franchisee employees.

As part of the compliance agreement entered into by 7-Eleven, the company has implemented a new time-recording system to ensure employees could accurately clock in and out of work.In 2016, 7-Eleven francises were fined more than $1.8 million for falsifying wage records. "After widespread non-compliance in its franchise network was identified, 7-Eleven has implemented extensive high-tech systems, training and employee assistance programs across its business," Fair Work Ombudsman Sandra Parker said.

 

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