Why SA businesses should embrace cloud-based communications in tough times

Telviva's cloud communications services help companies save money and optimise their employees' work environmentBusinesses in SA are looking at measures to manage their costs and optimise their IT and telecommunications investments. Picture: 123RF

“It’s known that customers are less forgiving of a poor customer experience, while businesses understand that seamless collaboration between back-end and front-end divisions can make or break their competitiveness,” says Lith.is crucial to the modern enterprise. This functionality does not have to cost an arm and a leg, especially when seen against the rand–dollar exchange rate.

“During the pandemic, everything was built around video conferencing. This was vital because people were not allowed to work together from the office, so we saw widespread uptake of platforms such as Zoom and the more complete Microsoft Teams that are video-first. “Telviva One’s single-pane view and ease of access to contacts and functionality are designed for more than aesthetics,” says Lith.

Source: News Formal (newsformal.com)

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