Webafrica and Mweb are merging their operations to benefit from the strengths of both teams across the two Internet service provider brands. However, they will not be merged into a single brand at this time.“There is considerable brand equity in both brands. Therefore, both will remain active participants in the market,” Webafrica chief commercial officer Greg Wright has told MyBroadband.
Wright said the response from staff to the change has been overwhelmingly positive. “We’re excited to see what the future holds,” he said.released its Q1 2024 broadband and ISP report The race among the top three ISPs is tight. The highest customer satisfaction score — Afrihost’s — was 76%.Wright said their acquisition of Mweb helped boost their customer satisfaction scores.He said this helped reveal where they were strong and where they fell short.
Greg Wright Headline MWEB Webafrica Internet
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