Durban - A PHOENIX couple received a utility bill of R14 700 which needs to be paid by the end of this week.Danny, 67, and Veronica Padayachee, 58, of Sastri Park, are worried that if they don’t come up with the money their electricity will be disconnected.
She said the city had not done a recent meter reading and claimed it was working on estimates from November 2019.“We are pensioners and my son-inlaw only returned to work in August. Where do we get the money to pay this bill? The municipality should send meter readers to homes every month to conduct readings.The DA has proposed that eThekwini Municipality conduct monthly meter readings instead of them being done every three months.
“Some electricity meters are read every three months, but in most instances the majority are not read for five months or more. Instead, the city took an average billing based on December or January consumptions which would have been higher than normal.
He said the city had requested that utility customers email their monthly meter readings but not all of them had access to this facility. In July, electricity increased by 6.2%, rates by 4.9%, water by 9.5%, and sewage by 6.4%.
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