Watch-outs of the week: treat every e-mailed invoice with suspicion

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South Africa Headlines News

In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use

Whenever you are sent an invoice via e-mail, please assume that a fraudster intercepted the original e-mail, sent by the company which is supplying you with goods or services, and is planning to get you to transfer money into his or her account instead.

But now they’re targeting all companies that regularly e-mail invoices to their customers for payment. I would have fallen for this scam this past week had I not been on extremely high alert for it — interviewing people who’ve lost tens of thousands, and in some cases hundreds of thousands of rand, to e-mail intercepting fraudsters.

In some cases it could take you a while to locate them and when you do, you’ll probably wish you hadn’t. Reading the small print of a car rental contract is a lot like reading the package insert of any medicine you’re about to take — it makes you so afraid, you don’t want to chance it at all. Gross negligence, damage to upholstery and carpets; damage or loss sustained “as a result of civil unrest, riot or political unrest” are also common exclusions, requiring full payment. For those who insure their own cars, so they aren’t that exposed when disaster strikes, that’s a huge risk.

 

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