Looking at the double-cab bakkie market, there is again an alignment of the Consumer Awards results and the"likelihood to recommend" by owners. The bakkie with the highest score is the three-time leisure double-cab category winner, the Volkswagen Amarok , followed by the Isuzu D-Max and Toyota Hilux .
Meanwhile, according to the survey, the brand with the overall highest-rated salespeople in 2019 was Isuzu, with a score of 9.1 . Toyota, Honda and Mazda all scored 9 out of 10, with Suzuki coming in at 8.9. Ford, BMW and Nissan followed closely thereafter.Since 2015, Cars.co.za has surveyed the purchasing, servicing and overall ownership experiences of South African vehicle owners . One output from this survey is the, in which with 50% of the category scores are drawn from the survey results.
Over the past five years, almost 30,000 car owners have completed the Cars.co.za Survey - in excess of 10,000 of those did so in 2019. The survey also measures and tracks a wide range of issues important to South African car owners, and much of this information is shared with vehicle manufacturers through an online dashboard, which is regularly updated.
For the purposes of this analysis - and to achieve representative results - only models for which at least 50 owners had answered the"likely to recommend" question were included.
Source: News Formal (newsformal.com)
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