The importance of Digital HR in the South African workplace

The human resources function has consistently played a crucial role in organisations, and ensuring its smooth operation remains one of its fundamental goals.Digital HR, which refers to the use of digital technologies in human resources management, can bring several benefits to employees and the overall workplace, says Hope Lukoto, Chief Human Resource Officer at BCX.

“In order to create a competitive edge, organisations must prioritise the digital transformation of HR, ensuring the creation of smooth and integrated experiences for employees.”indicates that HR leaders rank HR technology as the number one area of investment in 2023 among all priorities, and 46% of HR leaders plan to increase investments in HR technology.

The World Economic Forum points out that it would not be far-fetched to proclaim that the traditional 9-to-5, in which employees clock in at 9am and out at 5pm, with a one-hour lunch break in the middle, is dead. According to Lukoto, there are several factors that are propelling the adoption of digital HR in organisations.

Payroll automation is another benefit organisations can derive from digital HR. Digital HR systems the automate payroll processing, calculating wages, taxes, and deductions accurately and efficiently. On recruitment, Applicant Tracking Systems automate the recruitment process by managing job postings, collecting applications, and screening candidates based on predefined criteria.

AI algorithms can quickly analyse and screen resumes, identifying relevant skills, experience, and qualifications. This significantly speeds up the initial stages of candidate selection and helps recruiters focus on the most qualified applicants.

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