Telkom , South Africa’s biggest telecommunications employer since 1994, has cut 51,360 jobs over the last 25 years.
More than 1,700 employees were affected, resulting in restructuring costs of R1 065 million, and the related tax impact of R288 million was recorded. Telkom’s latest staff cuts and retrenchments followed numerous similar processes over the last two decades.This may look like a company in terminal decline. However, the staff cuts involve more than poor performance.
However, things started to change around twenty years ago as it was set to lose its monopoly and list on the Johannesburg and New York stock exchanges. Despite the significant staff cuts since the early 2000s, Telkom was still considered inefficient and out of sync with its peers. These services required thousands of employees to ensure customers receive the services they pay for.
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