The Advertising Regulatory Board has ruled against Takealot for listing an “inspirational bracelet” with a potentially offensive message presented front and centre.
Takealot declined the opportunity to respond to the complaint through the ARB. However, it had removed the listing during the regulator’s investigation. Takealot isn’t a member of the ARB, and given its lack of response to the complaint, it presumably doesn’t submit voluntarily to the regulator’s jurisdiction.It considered the complaint and advertisement in terms of Clause 1.1 of Section II of the Code of Advertising Practice. It is quoted below:
“Generally speaking, tolerance for swearing is a personal measure, with many people finding any instance of swearing to be unacceptable and offensive.” “Given that Takealot is one of South Africa’s leading online shopping portals, there is a good chance that people from all walks of life, all backgrounds and all ages could search for an item and unintentionally be presented with this bangle.”
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