Amid privacy concerns and rapidly declining trust, internet users have called for regulations to strengthen online privacy. Respondents indicated the most effective policies to improve trust in the internet should include:the establishment of standards detailing how internet companies collect and make use of user data ; andSouth Africa and Kenya were the two African countries included in the study.
A fine balance needs to be maintained between freedom of speech and stricter government policies so as not to suppress or deny freedom of information access and flow in our democraciesCitizens’ concerns about online privacy ranked high, with 93% in Kenya and 88% in South Africa voicing concerns — considerably higher than the 79% country average. In Kenya there was an increase of 49 percentage points in this indicator since 2019.
“Kenyans were more positive than South Africans about new government policies to improve internet trust, but it must be kept in mind that overall internet access in Kenya is only 30%.
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