Despite offering an online Rica , getting an eSIM from Vodacom as a prepaid customer requires going to a Vodacom outlet or partner shop.
Yet buying a physical SIM card from Vodacom online is no issue. These are stocked by several e-commerce retailers — including Takealot. He had tried the Vodacom and Vodacom4u shops at Clearwater Mall in Krugersdorp but was told that “the system does not allow it”.The operator previously told MyBroadband it would roll out full eSIM support by the end of 2022. That did not go as planned.
Both Cell C and Telkom launched eSIM support for smartphones in 2021. These also require customers to go in-store.Cell C told MyBroadband it would offer customers the ability to acquire eSIMs online and eSIM support on wearables in approximately a year’s time. Therefore, customers can expect these features to be available around July 2024.
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