Shape the future of service desks in South Africa – Take this ITSM survey

Pink Elephant is excited to announce the launch of the 2024 Service Desks in South Africa Benchmark Report Survey.This survey will gather vital data and insights that will shape the future of IT service management in South Africa.

To provide context for the 2024 event and encourage informed participation, Pink Elephant has made the 2023 Service Desk Benchmark Report free to download.Pink Elephant is running another survey in 2024 because as the IT service management landscape continues to evolve, it is crucial to stay informed about the latest developments and benchmarks.

The 2024 survey will also place a significant emphasis on the rapidly expanding role of AI technologies within service desks, as AI is not just a trend but a revolutionary force transforming how service desks operate.

Source: News Formal (newsformal.com)

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