Sassa system ignores digital divide - The Mail & Guardian

After President Cyril Ramaphosa’s announcement that government would inject R50-billion into relief, which will include a new R350 monthly stipend for unemployed, poor and indigent people, the chief executive of the South African Social Security Agency , Busisiwe Memela, detailed an ambitious programme, which would see people register for the new Covid-19 relief grant using technology.

Payment will be through three avenues: An e-voucher, mobile money, or electronic deposit into the beneficiary’s bank account. “We urge Sassa to develop application systems that are mindful of potential beneficiaries, especially those in some rural areas, who are without information and communication technologies, and may not have airtime and data to apply for the Covid-19 social relief of distress grant using online platforms.”

“The demand is far greater than a full staff complement, but it’s important to understand the need for a change in behaviour and following the law, given the serious threat the country is facing,” he said.

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