SA online retail to be valued at R100 billion by 2026

World Wide Worx has released a report on the online retail industry, saying it will be valued at R100 billion by 2026.

Since the Covid-19 online shopping “boost” in 2020, which saw a 66% increase in growth, it has been on a steady but convincing upward trajectory, growing by 29% in 2023. The use of online retail is evenly spread throughout the socioeconomic levels, although usage is just below 50% in all except SE1. The categories in which Takealot saw success, such as electronic goods, children’s toys and games, and audiovisual, each make up less than 12.5% of the market.

Trust was a significant factor in ditching physical shopping carts for online ones, which could explain why people still prefer the in-store experience.

Arthur Goldstuck Ask Afrika Checkers Sixty60 E-Commerce Headline Online Shopping Peach Payments Pick N Pay Asap! Rahul Jain Takealot Woolies Dash Internet

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