Parklands and Durbanville residents fall victim to new scam

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Residents are asked to be vigilant and aware of a scam in which money is sought from City customers in order to escape alleged water restrictions/disconnections due to nonpayment.

The City’s Water and Sanitation Directorate has warned that this is a scam. Residents should report any suspicious activity or requests to the City and the South African Police Service .The City has been made aware of a new fraud in which a scammer contacts a City client and claims to be from the Water and Sanitation Directorate.

They then supply the required property information, indicating that the water to the property will be terminated immediately due to the municipal account being overdue. The consumer is then informed that in order to avoid water supply termination and the accompanying reconnection cost, a payment in excess of R2000 must be made via cash transfer or e-wallet.

At least two distinct incidences of this nature were reported to the City, affecting consumers in Parklands and Durbanville with current municipal accounts. Report any suspicious conduct to the City’s law enforcement agencies, the City’s Fraud Hotline , or the South African Police Service. SAPS continues to be the leading authority in crime prevention.

 

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