Hi-tech measures will improve service delivery to motorists from February, transport minister Fikile Mbalula saysOnline services will minimize the need for motorists to visit a driving licence testing centre a number of times. Picture: DENIS DROPPA
Processes to digitalise driving licence renewal procedures are in the pipeline and will result in a paperless process, said Mbalula. This will include online eye-testing when driver’s licences are renewed every five years, where the eye test result will be automatically uploaded and linked to the user application.
New Road Traffic Management Corporation Regulations published on January 14 2022 introduce online services to the public for booking for learner’s licence tests, renewal of driving licences, motor vehicle registration and licensing, as well as online vehicle licence renewals. The latter, expected to be introduced next month, will enable the 2.4-million motorists renewing vehicle licence discs annually to avoid queues, fines and penalties for late renewal.
The measures come in the wake of a huge backlog in the renewal of expired driving licences caused by the closure of driving licence-testing centres due to Covid-19, faulty equipment and systems and corruption where officials sold online block bookings for bribes.
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