MTN has abandoned a plan to replace automatic out-of-bundle data charges with a"bundle" that would have worked exactly the same, just a little cheaper.MTN said its customers had"made it clear" they did not want the 1MB bundles.
"Our customers have made it clear that they do not want the automatic bundle option and we have therefore taken the decision not to implement the change," MTN said in a statement.MTN created a 1MB ‘bundle’ and opted in all its customers - because new rules don’t allow ruinous out-of-bundle data charges
Instead of going ahead with that plan, MTN on Friday updated the self-service system its customers can use to opt in or opt out of out-of-bundle data, when they dial *135*6#. MTN believed the 1MB"bundle" – the smallest quantity of data typically sold – would have put it in compliance with new rules, the End-User and Subscriber Service Charter Amendment Regulations, from regulator the Independent Communications Authority of SA .
BISouthAfrica It was in breach of my contract
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