Many people unaware deceased loved ones had life policy naming them as a beneficiary

“Currently, we are the only life insurer in the country that has been able to initiate a claim payment on behalf of the beneficiary when the policy holder has passed on,” Bromfield said.

Whether other life insurers see fit to adopt a similar pre-emptive approach to policy claim payouts remains to be seen. By the end of June, FNB Life, which wrote its first policy about four years ago, had more than four million life and funeral policies.

I think the results of FNB's little experiment raises more questions about the forensic teams who gave up after making a few couple calls... Who are the insurers? Why are they not being named and shamed?

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I am one of them, still trying to find my father's death certificate he died in Mozambique 2015

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