Members of the Hoenselaar family are, left to right, Damon, Paul, Nicole, Melanie, Alannagh and Jason. Paul and Alannagh were both under the care of Dr Mohammed Variava, who kept the family updated with daily WhatsApp voice notes.For those lucky enough not to have experienced the pain of dropping a loved one at hospital and not being able to go in with them, imagine waiting at home for days, weeks and even months without any knowledge of their condition.
Every day as he does his rounds, he sends a detailed update to the social media platform explaining the procedures or conditions of the patients. On occasions where patients are very unwell he will send another update in the evening. “This man is an angel,” she said. “He is above and beyond. He saved my mom's life and I know he did everything he could when it came to my dad.
“He would give a short clinical report usually in a voice note not more 1 min 30 sec, telling me his condition and his infection levels and then what they were going to do further. “I've always called the family of my patients, it is something I do — not all doctors do the same. But I like to give the families peace of mind.
“I think people do appreciate the updates and it also means that there is nothing 'lost in translation'.is a small hospital but he wanted to be close to family. I was able to keep in touch with my family.
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