Kenyan Businesswoman Shares Experiences With Good, Bad Airbnb Clients: “Ran With R3.5k Bill”

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A Kenyan woman operating an Airbnb business shared her experiences with good and bad clients. She said majority of her customers leave the house in good state.

Zippy Kinyua, an Airbnb operator, commended the clients for their cleanliness, noting that they had washed the utensils and only left the bed undone

Kinyua said that while many customers are respectful and clean, some leave the houses in a bad state and do not respect check-out times Kinyua recounted her worst experiences, including clients who broke all the plates and ran away with a bill of R3582"Rarely do I get clients that will damage your house with malicious intentions. For the most part, I have really enjoyed this business because my clients are very respectful. I take time to engage with them so they have a feeling that they know me and would not want to wrong me.

Some customers will be extremely bad on things like cleanliness but most of them are very clean. I don't have a bad history with many but some clients are really bad. They do not respect your check-out time, and they leave the house as filthy as they can," Kinyua shared"The worst a client did was scrubbing and destroying my non-stick cooking pots with steel wool. I don't know if they did not know they should not do that.

Despite these challenges, Kinyua remains positive about her hosting business and emphasises the importance of communication and building good standings with clients to foster mutual respect.The video has garnered many reactions on TikTok, with many netizens commending the clients for leaving the Airbnb in a good state."Mimi hufil guilty kuacha uchafu karibu nioshe mpaka towels ..and I stay a week or more.

Source: News Formal (newsformal.com)

Kenya Airbnb

 

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