The mining organisation tightens up performance management process and cuts information gathering time in half.
“Quite often, we found that information was very difficult to find and could even take the form of hand-written numbers. We wanted to digitalise and automate this paper-based procedure and manage it by exception, thus making it not only more efficient, but also more impartial,” she clarifies.’s project and portfolio management solution, PPO, for several years, so it was a natural next step to see whether the tool could also be used to introduce a Project Manager Scorecard.
“With our focus on governance, this beautiful representation of our data has made it much easier to see where challenges lie, allowing the PMO team to have informed discussions around hold-ups. In addition, PPO has allowed the process of information collection for these discussions to be cut almost in half,” she continues.
“The KPI dashboard has also been very valuable in that we’re now able to look at lessons learned and see how future projects can be improved on.” Olivier also advises PMOs to be cognisant of resource allocations. “Check whether they are all correct and have the same number of hours allocated, as this could influence your KPI calculations.
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