SA's new Automotive Aftermarket Guidelines allow customers to service their vehicles at independent service providers. Picture: SUPPLIED
This follows the new Automotive Aftermarket Guidelines, also known as Right to Repair, which came into effect on July 1, 2021. Customers that choose not to purchase a Ford Protect service or maintenance plan have the option of servicing at a Ford franchised dealer, or at an independent workshop where parts and labour may be cheaper.
“Ford is acutely aware of consumers’ growing desire and right to choose where they wish to service, maintain or repair their vehicles,” says Neale Hill, president of Ford Motor Company Africa.
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