FNB warns of increased phishing attacks on digital wallets

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FNB News

Digital Wallet,Cyber Crime,Card Verification Value

Cyber criminals are exploiting consumers who are insufficiently informed about how digital wallets work, says the bank.

Criminals realised the process of loading a debit or credit card onto a digital wallet is similar to that of making an online payment using these cards, says FNB .

According to FNB, fraudulent activity doesn’t take advantage of any security deficiencies in the cards or wallets themselves but, instead, uses phishing and smishing attacks to convince users to provide compromising information that allows the criminal to load physical card details, like the plastic number, expiry date and card verification value onto their own digital wallets.

According to FNB, criminals have realised the process of loading a debit or credit card onto a digital wallet – such as Apple Pay, Google Pay, Samsung Pay and SwatchPay – is similar to the process of making an online payment using these cards. “Once the criminal has loaded this card to their own device, they are able to use their own biometrics to verify transactions made from the device.”

FNB will never require a customer to share their OTP with anyone to input it anywhere on their behalf, says Boxall. “The user has no idea that the criminal is entering those details into their own digital wallet. When a bank sends the criminal a request for an OTP, the criminal then asks the user for the OTP. The user mistakenly believes the OTP has been issued in relation to the fraudulent Post Office payment. If they hand it over to the fraudster, they have effectively given them access to spend on their account via a digital wallet.

Digital Wallet Cyber Crime Card Verification Value Phishing Smishing Apple Pay Google Pay Samsung Pay Swatchpay One-Time Password OTP Virtual Card Christopher Boxall

 

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