FNB looking to expand Smart ID and passport branches in South Africa

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FNB provides insight into how South Africans can get their Smart ID or Passport at bank braches across the country.

The partnership between the Department of Home Affairs and South Africa’s major banks for providing Smart IDs and Passports has been highly successful, with one of the biggest partners, FNB, looking to work with the government to expand the services further.

“Our ambition is to continue working with the Department to expand this important service to more sites or branches across our footprint,” the bank said. “We are humbled by how our customers have continued to embrace this service by collecting their IDs and passports at our branches. This collaboration provides a great framework to improve access to essential services, which have a fundamental social and economic impact,” said FNB head of Points of Presence, Lee-Anne van Zyl.

Van Zyl also clarified how South Africans can book appointments to make use of the service at the bank’s branches.eChannel, a Home Affairs online booking portal that captures the applicant’s personal details, not through FNB directly.

 

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