Facebook removed 22.5-million posts for violating the company’s policies around hate speech in the second quarter, more than double the number taken down during the first three months of the year and up from just 2.5-million posts two years ago.
Civil rights groups say that Facebook fails to enforce its policies on hate speech and misinformation, and organised an advertising boycott last month in which hundreds of companies pulled back on social media spending. A civil rights audit of Facebook’s practices also found the company did not take action on its voter suppression policies against US President Donald Trump.
But auditors worry that this approach can lead to blind spots if humans do not review posts that may be tricky or nuanced, such as those with misleading information about voting. The civil rights audit released in July found “most posts reported as ‘voter interference’ are not sent to human content reviewers”.
The company also said it has taken down more than 7-million posts on Facebook and Instagram, its photo-sharing app, for spreading misinformation about the Covid-19 coronavirus during the period from April to June, and labelled another 98-million posts on the main social network. The company said on Tuesday that it will submit to a third-party audit of these numbers starting in 2021.
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