eThekwini municipality owed R8m by mental health facility

“In March a meeting was held with its management to discuss its accounts. The NPO was advised to sign credit agreements to make payment arrangements but the NPO management couldn’t afford to meet the requirements of down payments to be able to sign.

“In the same meeting, NPO management was encouraged to continue honouring monthly payments for monthly charges to avoid disconnections. Unfortunately, the management failed to make these payments,” she said.“The city agreed to reconnect one of the accounts for five days to give them another chance to make payment arrangements.

Asked if the city had different arrangements for organisations such as NPOs, which cater to people with special needs, she said there was one credit control and debt collection policy for all customers.A source said that on Monday, management had “restored power” by running an extension cord from head office, which is on the same premises, and still had electricity.

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