The province’s public healthcare system has historically battled with staff shortages and a lack of resources, but recent posts paint a harsh picture of conditions at two facilities.
The wound was allegedly swarming with flies, and left open and unattended to for hours. The Department of Health called the video a violation of the patient’s rights. Former chief executive of Frere and current Deputy Director-General for Hospital Services in the Eastern Cape, Rolene Wagner, told Health-e that there was much more to these stories and warned social media users not to take everything they see in videos or posts as fact.
Wagner stated that unfortunately there was only one nurse caring for 35 patients when Lombard’s video was taken. “At a ward level, with respect to the one post, the patient received appropriate wound care; however, the same nurse did have other patients in the ward who also had to have their wounds cared for by the team.”
Navigating the public healthcare system is not an easy task, making social media seem like the only option for those in desperate need of help. Wagner urged families to speak to the hospital management directly.
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