While many South African shoppers are getting ready to grab specials and deals on Black Friday , it is important that they know their consumer rights before spending any money.
However, to ensure you are protected by this legislation, online shoppers are reminded to only shop on well-known and reputable sites, use secure payment platforms, and keep records of the transaction, the office of the Consumer Goods & Service Ombud has warned.
The message around this is that consumers are protected against defective items, but cannot simply change their mind on purchases and expect a refund – so make sure what you buy is what you really want or need.
Source: Law Daily Report (lawdailyreport.net)
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