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City of Joburg ICT services suspended for non-payment

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All network-dependent applications were affected but these were restored after a reduced settlement agreement was reached

Technology company Dimension Data on Tuesday suspended its services to the City of Johannesburg, effectively holding SA’s biggest municipality’s systems to ransom until a settlement was reached.

shut down its website and all e-services, hours after receiving a bitcoin ransom note from a group called Shadow Kill Hackers. Finance MMC Funzela Ngobeni’s spokesperson Happy Zondi said the city entered into a reduced settlement agreement with Dimension Data which restored the services.The council said the dispute arose from a contract which the city entered into with the service provider in 2011. The contract was extended multiple times via a provision in the Municipal Finance Management Act.

Ngobeni apologised “to all our customers and all who have been affected by this unfortunate incident”.

 

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