Cash to collect parcels scam: Don't fall for it, says Post Office

“The latest SMS message even includes the name of person who is receiving the message, and either states that the address of the receiver is illegible, or that the parcel can only be released once a clearance fee has been paid,” says Sapo.

The emails and messages differ in format, but they all contain a link. Should the receiver click on the link, a page requesting payment opens where the receiver can make a payment to “release” a fictitious parcel.The Post Office never asks for import duties or clearance fees in advance. If there are customs fees payable on a parcel from abroad, the client pays the fees when they collect the parcel from the Post Office counter. The Post Office never requests your bank account number.

The Post Office sends customers an SMS or a collection slip when they have a parcel waiting for collection at a branch. This parcel should be collected as soon as possible to make sure it is not returned to the sender.

This scam

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