Cape Town launches app

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Residents can use the app to report faults, view their load-shedding timetable, access e-services, and participate in municipal decision-making.

, and the municipality said it would let residents participate in municipal decision-making on the platform.

Deputy Mayor Eddie Andrews said the decision to launch an all-encompassing app was made following the success of Cape Town’s load-shedding app pilot. “The load-shedding app was downloaded by 47,000 users on Android and 34,960 users on iOS,” said Andrews. “The application not only improved services to our customers but also pushed the City’s digital transformation goals by providing lessons which are being used wider in the City for the creation of future digital applications, including the new mobile app.”

Cape Town said the new app aligns with its vision of enhancing transparency and the efficiency of its operations.

 

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