Cape jobs windfall as contact centre giant moves into Mitchells Plain

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About 1,000 Cape Flats residents will be spared the hassles of travelling to work after a global business services (GBS) company announced a state-of-the-art contact centre for Mitchells Plain.

Sigma Connected, which offers “white label”’ customer contact centre services, has launched Sigma Connected SA with a “focus on solely serving the country’s domestic clients” this month.

David Neale the managing director of Sigma Connected SA waxed lyrical about his company's new venture.He said Sigma will become the first GBS operation in the Western Cape to provide contact centre solutions from the Cape Flats. “There are already 200 staff housed in our new headquarters in Woodstock, which benefits from an excellent public transport network which makes it easier for our staff to travel to and from work,” said Neale.

“Working in partnership with Shadow Careers, we have created over 120 new jobs already and the ultimate aim is to triple in size by growing existing business and winning new contracts across the country — adding more than a thousand new jobs over the next three years.”“It is part of Sigma’s ethos to provide jobs for local people, and we have built up an amazing team already.

Source: News Formal (newsformal.com)

 

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