Can you insist to pay R55 for a laptop although the price is incorrect?

There were quite a few disappointed consumers recently who thought they could pay R55 for a laptop on Makro’s website but found that their transactions did not go through because the retailer corrected the technical glitch that caused the incorrect price to be displayed.

Section 23 of the CPA deals with price disclosure and provides that retailers are not forced to display a price on goods used as a form of advertisement for the supplier of goods on the suppliers’ premises where the public does not ordinarily have access, such as a shop window. It is of course different for websites that have no shop windows.

If the supplier does not accept the consumer’s offer, does the consumer have any rights? How does the consumer know when the sale was concluded? Christophers says it all depends on those pesky “T’s and C’s” and therefore you must not be too quick to simply click “I Accept”.Although the CPA and the Electronic Communications and Transactions Act offer consumers some protection, certain sections of the CPA do not apply to electronic transactions if ECA applies to them.

You must also be reasonably able to assume that the price is applicable to the goods. A catalogue, brochure, circular or similar publication offering products or services must indicate until when the price will be valid and it must be dated so that you can see if it is a current price.A retailer is not allowed to expect you to pay a price higher than the indicated price or a price that is higher than the lowest price if more than one price is indicated.

South Africa Latest News, South Africa Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Mr Price to Sanedi Project Manager: Woman Inspires With 13-year Career Climb in EngineeringA woman shared her inspiring engineering career journey on TikTok. She went from being a Mr Price employee to an Eskom professional and Project Manager at Sonedi.
Source: brieflyza - 🏆 10. / 68 Read more »

The price per square metre at these popular Cape Town apartment blocksA major property group has reported a surge in demand for apartments in Cape Town, leading to big increases in rental and purchase prices.
Source: TheSAnews - 🏆 25. / 59 Read more »

The price for international Kaizer Chiefs star just skyrocketed?Kaizer Chiefs are willing to cash in one of their most valuable assets in the upcoming transfer window, if you believe the rumours
Source: TheSAnews - 🏆 25. / 59 Read more »

Here is the expected petrol price for JuneSouth African motorists are lined up for some relief at the pumps in June, with mid-month data pointing to positive recoveries for petrol and diesel.
Source: BusinessTechSA - 🏆 24. / 61 Read more »

MTN hints at looming data price hikes in South AfricaMTN South Africa said it plans to adjust data prices in the current quarter as consumer demand spikes.
Source: TechCentral - 🏆 8. / 71 Read more »

Price: How much are Kaizer Chiefs potato chips?Things did not go so well for Kaizer Chiefs on the DStv Premiership pitch this season. However, marketing did not do too badly.
Source: TheSAnews - 🏆 25. / 59 Read more »