Telkom customers across South Africa are reporting no signal on the mobile network, preventing them from accessing the Internet, calling, and sending SMSes.at around 14:00 on Monday, 13 May 2024, with customers reporting data and phone issues.
23% of reports for Telkom on Downdetector described the issue as a “total blackout” of the mobile network.“Our whole company is on Telkom network. Yerrr it is a mess. Calls are not going through,” one user“I have been without reception for over two hours. Are there any issues on your end at the moment? And how long will we be down?” another“@TelkomZA has a national outage but their Twitter account has internet access to tweet.
Telkom customers started reporting that their network signals were returning at around 15:30 on Monday. The graph below shows the increase in reports of issues on Telkom’s network on Downdetector on Monday, 13 May 2024.
Headline Mobile Networks Network Outage Telkom Cellular
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