Not many people know that there is also a large database on the website of the Finance Sector Conduct Authority at fsca.co.za – you can check if your name is on that list as a person who is owed unclaimed benefits. Photo:A few weeks ago, my husband received a SMS from a tracing agency to say that there was an unclaimed benefit from his late father’s pension fund.
As Ntombizethu Sibisi, business development manager at Fairheads Financial Services, explains, there are legitimate tracing agencies used to help find the beneficiaries of unclaimed benefits held in retirement funds. “The retirement fund will try to find the family but often it is too difficult, as they do not have the skills. This is where specialised tracing agents come into the picture,” says Sibisi. As southern Africa’s largest independent benefits administrator, Fairheads has had a stand-alone tracing department since 2019, which supplies tracing services to retirement funds.
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