businesses need to start embracing the move from an analogue world into a digital-centric world of work., digital futurist Raymond De Villiers takes us through what the digital shift means for big businesses and the role the banking sector can play., De Villiers looks at how the Covid-19 pandemic has fast-tracked certain elements of digitisation, while also misdirecting our understanding of the Fourth Industrial Revolution .
"The reality is that digital is a whole new way of doing work and, if we just digitise [the old way of working], we are going to get to a point in the future where we are going to have to redo and undo all the things we’ve done. "From a business perspective, there is commercial value in each of those interactions and the transactions that they facilitate. And you are going to start hearing from a banking perspective about banking as a service. Some banks are talking about open banking, where essentially banks are changing their thinking, where banking needs to be about us as a platform creating a space where we can service and support our customers and their markets," he says..
Source: News Formal (newsformal.com)
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