NEW YORK, NY - SEPTEMBER 13: A customer eats with a 21 ounce cups of soda at a Manhattan McDonalds on September 13, 2012 in New York City. In September of last year, McDonald's announced it was phasing out its self-serve beverage stations , planning to have them removed from locations across the country by 2032. According to The New York Post, citing a report from Marketplace.org, a customer claimed that their local McDonald's location has begun charging for refills.
The TikToker, Mike Haracz, said McDonald's had made the choice to remove its beverage stations "due to theft" and "having to clean" the station. Haracz went on to say that "most of McDonald's business is through the drive-thru," adding that it cost the company more to serve customers inside the store than those on-the-go.
"Just went to a McDonald's in Monterey CA that had a sign up for no refills," another individual added.
Refills Fast-Food Beverage Stations Free Charging Costs Customers
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