A deaf woman in California was mocked and refused service by a Jack in the Box employee after she passed the speaker at the fast-food franchise's drive-thru and went directly to the service window to place her order.
The video, which Arnaud-Jensen shared on her Facebook page, shows the woman attempting to explain to the Jack in the Box employee that she is deaf. She can be heard saying,"I can't hear" and"You're discriminating." "I was shocked and perplexed," Arnaud-Jensen, who has been deaf since birth and can speak and read lips, told NBC Bay Area.
According to Malachi, he and his mother sat for two hours outside the restaurant in the drive-thru until they were finally given their order, as she refused to leave until they were given their food.
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