Ventra tweeted just before 8 a.m. that the app was experiencing issues."We apologize for the ongoing inconvenience related to Metra mobile ticket purchases in the Ventra app.
We are working diligently to resolve the issue and appreciate everyone’s patience," the tweet read.The app has been plagued with issues since Metra rolled out a new ticketing structure on Feb. 1. Ventra said Metra conductors will accommodate anyone experiencing issues. For customer service, they are asking people to call 696-3872.
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