UnitedHealth says wide swath of patient files may have been taken in cyberattack

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Some screenshots containing protected health information were posted for about a week online on the dark web,

FILE – Pages from the United Healthcare website are displayed on a computer screen, Feb. 29, 2024, in New York. UnitedHealth says files with personal information that could cover “a substantial portion of people in America” may have been taken in the cyberattack on its Change Healthcare business. The company said Monday, April 22, 2024 after markets closed that it sees no signs that doctor charts or full medical histories were released after the attack.

The company is still monitoring the internet and dark web and said there has been no addition file publication. It has startedto answer questions and a call center. But the company said it won’t be able to offer specifics on the impact to individual data. UnitedHealth said in February that a ransomware group had gained access to some systems of its Change Healthcare business, which provides technology used to submit and process insurance claims.UnitedHealth said Monday that it was still restoring services disrupted by the attack. It has been focused first on restoring those that affect patient access to care or medication.

UnitedHealth took an $872 million hit from from the cyberattack in the first quarter, and company officials said that could grow beyond $1.5 billion for the year.

 

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