UK digital bank Monzo plans to hire 500 and relaunch paid accounts

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Fast-growing British digital bank Monzo plans to hire up to 500 people and forec...

LONDON - Fast-growing British digital bank Monzo plans to hire up to 500 people and forecasts it will get 5.5 million users this year, as it prepares to have another crack at charging some customers to turn a profit.

Launched in 2015, Monzo has attracted 3.8 million customers in Britain with its bright coral card and spend-tracking data. The bank has run into problems, however, including the abrupt cancellation of a premium paid-for account in September after only a few months. It has also been hit by a flurry of complaints, including from customers who said they had been locked out of their accounts for no reason.

 

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