Uber Taps Chief Medical Officer As Health Business Grows

“The past year we have seen incredible momentum at Uber Health as more and more companies invest in technology solutions that leverage both transportation and delivery to solve access issues for their patients,” Caitlin Donovan, the global head of Uber Health said. “With expertise, Uber will be able to take an important next step in addressing holistic needs across the healthcare ecosystem.”

Last month, Khosrowshahi said Uber is building its services so they can be “HIPAA” secure to ensure patients and their health records remain private under the rules the federal privacy law as information is exchanged via medical care providers, health insurers and the ride-share company. Uber also has a text-messaging service for those patients who don’t have the Uber app and has its services available in 20 different languages.

Uber has also expanded deeper into the prescription delivery business by partnering with the software firm ScriptDrop and its relationships with pharmacy chains. ScriptDrop works with the pharmacies to improve and build their medication delivery platforms, which should eventually lead to more Uber customers being able to take advantage of delivery from the pharmacy they use to their homes.

Uber Health also has developed partnerships with Papa, which links seniors with college-aged caregivers; ModivCare, which works to link patient transportation, meals and other in-home services to patients; and Surgo Ventures to address maternal health outcomes.

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