LOS ANGELES -- What was supposed to be a routine trip home from Europe for one Southern California family turned into a maddening three-day saga of canceled and delayed flights, crashed computers and almost no sleep.
Their troubles began when Iberia's computer system went down on Sunday. They couldn't get a boarding pass and when they finally did, the agent sent them to the wrong gate, so they missed their first flight. But that flight from New York kept getting pushed back. First it was two hours waiting at JFK. Then six. Then it was 10 hours. Finally the flight was canceled some 12 hours after it was supposed to have left."We boarded the flight from JFK to LAX yesterday, and then deplaned. So that was very stressful and frustrating, because we thought we were finally gonna make that last leg and then we all got off the flight again.
We just had this similar expereince flying home from Edinburgh, Scotland. We ended up getting moved to 3 different airlines to get home. Other members in the family went to 3 different cities and spending the night in Frankfurt to get home 2 days later.
Check with my 17 year old daughter who just endured 3 cancelled flights at Heathrow followed by overnight layover in NYC only to land at LAX to find her luggage lost in a sea of other stranded bags still at Heathrow.
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