Masked grocery store shoppers unaware Simmons is deaf would ask questions and try to strike up a conversation with him at the cash register -- making for some unintended customer service issues.
Matthew Simmons co-worker made a shirt identifying him as hearing impaired after Simmons revealed he was struggling to communicate with customers at work.MORE: 'Thanks for everything you do': Amid coronavirus, good news is happening He went to his boss Ali Baker about the shirt and she loved the idea. They got some paint, an iconic Trader Joe’s T-shirt, and began designing the shirt together -- making sure the lettering was clear and visible from afar. Baker also bought three small white boards and dry erase markers for Simmons to walk around with so shoppers could ask him questions while covered up.
Lol
The deaf cashier need to use his phone and download the app call live transcribe or AVA. It will record the hearings voices and turn them into texts where he can read to understand what they say.
Lol😉 this virus is building new skills in everyone.
This is awesome. What a great problem solver! You rock TJ's and your staffing!
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