Time, trust and 'hair traffic controllers': How two small businesses are getting back to work

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Beyond worrying about the safety of workers and guests, there are potential liability concerns and the biggest question of all: will consumers feel safe enough to patronize restaurants and hair salons.

Beyond worrying about the safety of workers and guests, there are potential liability concerns and the biggest question of all: will consumers feel safe enough to patronize restaurants, hair salons and other businesses that bring people in close proximity to one another. To improve the odds, business owners are getting creative.

"One of the things that we're going to do is require our guests to wear a mask. If they don't have a mask, we'll sell them a mask. If they spend over a certain amount of money in the restaurant, we'll certainly give them the mask for free," Halpern said. "We want to protect the health of our guests, we certainly want to be kind of a value-added participant in the country of trying to reduce the curve.

Restaurant transaction data also supports a shift toward the positive, according to NPD Group. For the week ended May 10, restaurant chain transactions improved for the fourth consecutive week, down 23% overall, compared with a 26% drop the week prior. Cummings has 46 locations in North Carolina, Kentucky and Tennessee, where both employees' and customers' health will be monitored.

 

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