Ticketmaster Preparing Refunds for Postponed Shows

Billie Eilish performs live on stage at Billie Eilish"Where Do We Go?" World Tour Kick Off - Miami at American Airlines Arena on March 9, 2020 in Miami.

Starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert’s new dates and the option to initiate a refund including the ticket price and all fees. Fans will have 30 days to request a refund, otherwise their ticket will be good for the rescheduled show.

The refund plan comes after a month of negotiations with five major talent agencies -- WME, Paradigm, CAA, ICM and UTA -- scheduling meetings with the professional sports leagues looking to reschedule games in the buildings were the shows are set to take place and coordination with AEG who is going to offer refunds to its customersand method as Live Nation.

While the negotiation played out, a drumbeat of criticism against the company began to build as it worked through the complex logistics of canceling and rescheduling what was supposed to be the busiest summer in live music ever. Sources say Live Nation was hesitant to detail the refund efforts because it didn’t want to negotiate with artists and clients in the press.

micavaldes

Annika_1D

About time sorry know it’s hard on you as a business but think of all the customers that have been waiting since the beginning

😢 damn...

They're not called Ticket Bastard for nothing

Hmm....what’s BB gonna do about all those bundled ticket sales that will now be refunded for shows that might not even happen? So, basically these artists just gave away free albums and will maintain their charting? Charts looking even more manipulated now. 🤔

I guess the backlash didn't work out to well for them

That’s good for the people who need those refunds.

Yeah now that ny and la isnt doing any concerts until fall 2021

Ill be damned.

Wow

I’m sure that the fans will be returning to concerts and events around the summer

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