This CEO has a near 100% employee-retention rate, and here's the fascinating reason why

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This CEO's brilliant meeting strategy has earned his company a near 100-percent retention rate (via Inc)

of 30 case studies from research papers on the cost of employee turnover showed it costs a company a full 20% of a worker's salary to replace that person.

, 43% of workers would leave their companies for a mere 10% bump in salary."How comfortable employees feel about providing upward feedback to their supervisors is a major indicator of overall happiness," the report states. Why? In large part due to the leadership of its CEO, Kevin McMullin. He models a different kind of one-on-one meeting — and encourages his managers to do the same."We make it part of every manager's responsibility to sit down and have one-to-ones with employees where the manager comes only with questions, and it's the manager's job to empathize and to learn."Not to problem-solve and manage. Not to criticize and cajole. Not to make suggestions and review mistakes.

 

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