The RealReal Gets Called Out Again For Selling Fakes

, it looks like that may just be the tip of the counterfeit iceberg. On Tuesday, published findings showed that not everything sold on the luxury consignment retailer is authenticated by an expert and since employees are under so much stress, the website often “The complaints include wrong sizes and that the photos online were misleading because they did not match the appearance of the item.”CNBC obtained internal documents stipulating the quotas that copywriters at the RealReal have to meet.

“Authentication is extremely complex. It’s both an art and science. We stand by our authentication process and will always work with our customers to make things right,” the company said in a statement to CNBC.who confirmed what the CNBC is now reporting: Employees are not adequately trained to spot the fakes. On top of that, the fakes are getting more convincing, the former authenticator told Refinery29.

As far as the items found that were mislabeled earlier this year, the former employee said they went through the copywriting team and not the authenticity team. “They know some of the stuff but they are not really trained, and they have to do a certain number of copy per item every day," the source explained."So its really numbers-based and they are going really quickly.

The RealReal has a rigorous authentication process, it is core to what we do and central to our brand. We make every effort to accurately authenticate the items we receive. If there is a question about the authenticity of an item purchased from The RealReal, we will always work with our customers to make things right. We stand behind both our process and authenticity guarantee, and will continue to provide a safe and reliable platform for buying and consigning luxury items.

United States Latest News, United States Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Poor training and quotas threaten The RealReal's pledge of 'no fakes' on its siteThe RealReal says its authenticators ensure that 100% of the clothes, bags, watches and other items it sells are real. But a CNBC investigation finds a different reality.
Source: CNBC - 🏆 12. / 72 Read more »

How Sustainable Is Consigning Clothing? The RealReal Is Glad You AskedConsigning one pair of jeans conserves 279 liters of water. One silk dress saves 30 liters. A cashmere sweater saves 80.
Source: voguemagazine - 🏆 715. / 51 Read more »

Man killed at Maryland Popeyes in fight linked to popular chicken sandwichThe stabbing occurred one day after Popeyes began selling its fried chicken sandwich again. C'mon on Man this is why I only shop online and have food delivered
Source: NBCNews - 🏆 10. / 86 Read more »

Must Read: Phoebe Waller-Bridge Covers 'Vogue''s December Issue, CNBC Investigates The RealRealPlus, Lady Gaga covers 'Elle' and is interviewed by Oprah. TAi_WHITE you were just talking about TheRealReal....
Source: Fashionista_com - 🏆 474. / 51 Read more »

Truth About Brad Pitt And Jennifer Aniston Getting Married AgainBrad Pitt and Jennifer Aniston are not getting married again, but there have been many false stories claiming otherwise. Here are a few Gossip Cop has debunked.
Source: Gossip Cop - 🏆 398. / 53 Read more »

Instagram's founder on whether he'd sell to Facebook again: 'When someone comes and offers you a billion dollars for 11 people, what do you say?'When asked if he would sell Instagram to Facebook again, former CEO Kevin Systrom referenced the unprecedented amount Facebook paid for the company. You say “each.”
Source: BusinessInsider - 🏆 729. / 51 Read more »