‘The Garden Has to Defend Itself’: MSG Chief James Dolan Hits Back at Facial Recognition Criticism

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Madison Square Garden chief James Dolan says the venue will not back down in using the tech to bar entry to lawyers engaged in legal matters against company.

this week that would ammend an existing state law to add “sporting events” to the list of public entertainment places that cannot bar entry to people with valid tickets.

Dolan was steadfast in his defense of the ban and the use of facial recognition technology at his venues, which also include Radio City Music Hall and The Sphere, currently under construction in Las Vegas. Dolan called the proposed bill illegal, and when asked if his company would back down in enforcing these policies, he said, “Not at all.”In a letter sent yesterday, NY AG James urged MSG Entertainment to reverse the policy.included in a press release from her office on the matter. “Madison Square Garden and Radio City Music Hall are world-renowned venues and should treat all patrons who purchased tickets with fairness and respect.

While use of facial recognition technology is legal in the state of New York, and MSG discloses it uses the technology on notices posted outside its venues, individuals suing MSGE argue the venues’ use goes beyond what is legally allowed. The New York AG’s office requested a response justifying the policy and detailing attempts to abide by the laws outlawing discrimination and retaliation by Feb. 13.

 

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