The billion dollar question: How can Temu sell products so cheaply?

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What comes with bargain basement prices? Thousands of consumer complaints, lawsuits and other concerns.

CHICAGO – The online shopping platform Temu spent millions of dollars recently for a Super Bowl advertisement that ran several times. The app is also ranked as the top downloaded free shopping app on both Google Play and Apple's App Store. Google indicates its Temu app has over 100 million downloads and 2.5 million reviews, giving the app 4.7 out of 5 stars. The App Store shows nearly one million reviews with the same overall rating.

The majority of those complaints, 74%, involve issues relating to online shopping.'I think Temu is very problematic on a number of levels,' said Professor Gamble. 'Anytime we see companies that are selling that volume of product for such a low price, it's very concerning.'Gamble is concerned about working conditions for the people who make the inexpensive products sold through the Temu platform.

 

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